Bugherd: Collect Feedback Visually From Your Clients, Visitors, Or Platform Users With This Platform
It happened again yesterday. I was contacted by a prospect that launched a new site online with another vendor that they had invested heavily in. Months later and they’re not seeing any traffic or conversions. This isn’t uncommon. We’ve seen issues with blocked search engines, forms that are broken or don’t send data anywhere, links that are broken, and videos that don’t play.
If you have great visitors, they may attempt to contact you via social media or email to let you know of the problem. More often than not though, the bugs go unreported and unnoticed by the company. Had they offered a simple means of capturing these reports, prioritizing them, responding in a timely manner, and correcting the issue… they may not have lost business.