Finding the Perfect Fit: A Guide to Freshdesk Alternatives for Your Support Needs
Freshdesk is an award-winning customer service solution used by more than 60,000 businesses. Small businesses may have Freshdesk on their software shortlists since the solution is designed for companies of all sizes.
However, Freshdesk has received complaints for slow loading speeds and bugginess. You want a solution that optimizes your workflow instead of reducing efficiency.
This guide will introduce 11 Freshdesk alternatives that offer excellent customer support tools like live chat, shared inbox, knowledge base, AI integration, and more.
Here’s a good list of Freshdesk alternatives:
- Zendesk
- Zoho Desk
- EngageBay
- Help Scout
- LiveAgent
- Front
- Intercom