If You Want to Be a Call Center Agent, Do This First
Of all the things you might be tempted to do to land a role as a call center agent, there’s one thing you ought to do the most: apply, apply, apply.
Many job seekers wait to find the perfect position or get bogged down trying to craft the perfect portfolio, but the truth is, nothing beats throwing your hat in the ring—especially if you’re a beginner looking for a call center job for the first time.
You need to take action.
The Only Thing That Matters
There’s a lot of advice floating around the internet about how to land that perfect call center position. That means you could easily spend hours and hours going down rabbit holes about online courses that’ll teach you new skills, how to show off your expertise on your resume, or how to decide which type of call center is best suited for your personality—and none of these approaches will get your name in front of a hiring manager.