Online Listing Management for Small Businesses
Yellow Pages are a thing of the past. But there’s still an effective system for small business owners to spread the word about their products and services — and it’s through the internet.
Today, online listing management is the best way for small businesses to get noticed and grow their customer base. If you think people are cynical about what is written on the internet, the statistics will be surprising.
According to recent research, a whopping 98% of consumers report reading online reviews when looking up information on local businesses. More than 80% say they rely on Google to check out a business before contacting them.Â
They also want to see that you’ve responsibly responded to every review.
Almost 90% of survey respondents in 2021 said they were “highly” or “fairly” likely to use a business that responds to every review. It doesn’t matter if your industry is service, healthcare, or retail sales — as a business owner, you need to master online listing management to help your company reach the next level of sales and thrive in today’s marketplace.