5 Relationship Marketing Strategies To Retain Customers (Examples Included)
In a world of expanding competition, it’s more important than ever to build relationships with your customers.
It helps turn one-time shoppers into loyal brand advocates who keep coming back. Companies that don’t invest in relationship marketing risk losing customers to the competition.
In fact, customer-centric companies have shown to be 60% more profitable than non-customer-centric ones.
Relationship marketing is essential to retaining customers and becoming customer-centric.
But how do you accomplish that?
To get your creative juices flowing, we’ve dipped into the pool of relationship marketing to bring you strategies and examples for building better customer relationships.
Let’s start!
What Is Relationship Marketing?