What Nobody Tells You About CRM ROI: A Thought-Provoking Guide
Have you ever wondered if the tools you implement in your business generate positive revenue? What about your customer relationship management (CRM) solution?
Do you know your CRM ROI?
If you’re considering a CRM for your business, you must know the ROI, or return on investment, for a CRM.
That’s why we’ve meticulously researched and written this blog for you.
In this ultimate guide, we’ll cover:
✔ The definition of CRM ROI
✔ The average ROI of CRM according to studies
✔ How to practically calculate the ROI of your CRM
✔ The factors that can improve the ROI of CRM solutions
✔ A few examples of case studies and research conducted on CRM ROI
✔ The veracity of the widely quoted Nucleus Research claims
✔ Why CRM implementations fail
✔ The best solution for small businesses to increase CRM ROI