Google Local Review Filters Removed Many Legit Reviews, Google Restoring Reviews
Google has confirmed that its latest efforts to filter out local reviews against its policies and guidelines went too far. Google, over the next few weeks, is working to restore the policy-abiding reviews that were removed by its automated systems as false positives.
Google said, “In the last few weeks, our protections took down more than expected policy abiding reviews from a set of Local Guides. We’ve also closely followed the conversations on Connect around unpublished reviews and we acknowledge that this change has affected a lot of your accounts.”
Google added they are now working on an automate fix, saying, “as part of our efforts to resolve this situation, we have launched an update to our protections to fix them. We will also automatically reinstate the policy abiding reviews over the next few weeks if we determine that we made a mistake.”
— Amy Toman ❄️🎄❄️ (@BubblesUp) February 1, 2023