L.L.Bean’s social team went off the grid: Here’s how you can do it, too
What would your boss say if you proposed taking a month off of social media? At L.L.Bean, the answer was yes.
Though the idea might seem infeasible for many social marketers, the L.L.Bean team went “off the grid” for the second year in a row this May in honor of Mental Health Awareness Month.
This initiative was prompted by the desire to embody their brand values, and look out for the well-being of their employees. To quote the company founder, Leon L. Bean, “Being outside brings out the best in us.” So, the social team stepped back from the brand accounts to spend more time hiking, fishing, surfing and finding other ways to spend quality time with loved ones outdoors.
At a time when many social professionals are battling social media burnout, this approach was simultaneously shocking and refreshing. Some skeptics wondered if it was an authentic gesture, or just a way to generate positive PR. But overall it was met with a lot of enthusiasm and support that translated to heightened awareness of the brand’s values and positive performance results.