Softphone Starter Guide: Learn the Basics
Nextiva is our top pick for the best cloud-based phone systems because of its enhanced ability to manage high-call volumes and incredible UCaaS offerings. Give Nextiva a try today.
If you’re considering switching to VoIP, chances are you’ve heard of softphones or software telephones. But you may not fully understand what they are or how they work. And that’s totally okay—it’s why we’ve created this guide.
Whether you’re an SMB owner or an IT manager looking to implement a softphone into your business, we’ll tell you everything you need to know to get started, including how it works, its advantages, and potential drawbacks.
If you’re looking for a reliable softphone provider, check out our best cloud-based phone system guide to make the right choice.
- Nextiva — Best All-Around Cloud-Based Phone System
- RingCentral — Best for Hybrid or Remote Work
- Ooma — Easiest Setup for Small Businesses
- Zoom — Affordable Call Monitoring
- Dialpad — Most Flexible
- GoTo Connect — Easiest Call Flow Manager
- 8×8 — Best for Global Companies
- Avaya — Best for Toll-Free Phone Calls
- Google Voice — Best for Solopreneurs
- Grasshopper — Best for the Basics
- OpenPhone — Best for Multiple Numbers
- Aircall — Most Unique Call Management Features
- 11Sight — Best for Sales and Marketing Teams
- Net2Phone — Best for Reception Management
- Webex — Best for Hardware Integration