Steal These Free Call Center Job Description Templates
Recruiting and hiring call center employees can be a pain, but it doesn’t have to be so bad. For example, depending on the roles you’re looking to hire, you may not even have to write a job description—because you can just use ours instead.
Below, we’ve put together four of the most common job descriptions for call center agent roles. More specifically, they’re for hiring an agent at each of the following call center types: Inbound, Outbound, Blended, and Offshore.
Feel free to copy these and rework them however you see fit. We won’t be mad, and you don’t even need to give us credit.
Inbound Call Center Job Description Template
High-Level Overview
We are on the lookout for an Inbound Call Center Agent to join our fast-paced, action-packed team.